JOB ADVERT: Employee Success Manager

MPower (Yaoundé, Cameroon 70-100%)

MPower Ventures, a pan-African fintech and impact start-up (www.mpower.africa), is looking for an independent and entrepreneurial mid-level HR professional to join our team in Yaoundé, Cameroon.

This is a global role and the candidate will support our Management Team as well as our local teams in Sub Sahara Africa. This is an opportunity in a fascinating and rapidly growing field and in a start-up environment. MPower is building a platform supplying and financing small scale decentralized solar infrastructure in emerging markets via a B2B2C partnership model. Our solar products are accompanied by a software as well as financing solutions that allows customers to pay in monthly installments.

This position is an exciting opportunity with high impact in a fascinating and rapidly growing field. Join our team, work with international experts and gain valuable experience in the growing solar and financial sector in Africa. As part of MPower, you will be immersed in an earlystage impact startup. This means you can have a big impact in an evolving start-up.

Your areas of work will include:

• Outlining and improving foundational policies and procedures and their implementation to provide employees with clear guidance and structure for the work environment. These policies and processes give employees a point of reference for standard business conduct (e.g. recruitment documents, hours of work & overtime, employee leave policy, payroll procedure, employee performance records, social media policy).
• Supporting recruiting processes and onboarding of new employees (with hiring managers) which will infuse a better structure to the entire talent journey.
• Ensuring that new hires are welcomed into their team, trained and given the development they need and further having a point of contact to go to with any “people-based” concerns.
• Organizing trainings on various topics incl. on IT tools such as the shared drive, internal communication and other tools.
• Development of cultural and online team events.
• Support the management for growth incl. supporting with hiring plans, conducting research, updating the organizational chart and creating scalable processes (e.g. hiring and onboarding).
• Ensuring that important records and documentation are kept in order (incl. team list, employment contracts, business paperwork, resumes, performance evaluations, leave, accidents and more)
• Exploring HR software programs and tools to streamline and improve the HR process.
• Supporting management in nurturing an inclusive work environment which leads to happier employees, more innovation, and a stronger desire to remain with the company, all of which improve the bottom line. 

Required skills would include:

• A demonstrated capacity to take initiative, overcome challenges and work collaboratively through relevant work or project experience.
• First work experience is mandatory (> 2 years)
• Experience in an HR role is mandatory
• A bachelor’s or master’s degree in business administration, organizational leadership, general management or a related field is desired.
• Excellent knowledge of office package (especially PowerPoint and excel)
• Outstanding written and verbal communication skills in English.
• Proficient knowledge in French is mandatory.
• Team player and eager to learn new tools and roll-up sleeves to get the job done. You will be able to take ownership for your ideas contributing your own ideas and opinions and experience a start-up environment where innovative thinking is required and self-initiative appreciated.

The position is available immediately and is Yaoundé (Cameroon) based. In exceptional cases, a remote position or a position in another MPower office can be discussed.

Please fill out the application form and submit your cover letter and resume to