Readvertisment - Staff Counselor (Multi-Country), (P-3), Yaoundé, Cameroon #116854

How can you make a difference?
The Staff Counselling Unit is committed to the promotion of psychological health and well-being with the goal of building the resilience of staff so that they can continue to function at high levels in order to meet the mandate of the organization. This is accomplished through the provision of counseling services to staff members and their dependents and by identifying and addressing psychological risk factors in the workplace. Under the supervision of the Deputy Representative Operations and the technical supervision of the Regional Staff Counsellor, the Staff Counsellor will develop and implement a well-being programme aimed at attending to the psychological needs of UNICEF staff and management in WCAR. The work will be done from the preventative and curative perspectives at the individual, team, and organizational levels. The Staff Counsellor will work in close coordination with the Regional Staff Counselor to provide support to staff and collaborate with Country Management Teams, Emergency Coordinators, HR, Staff Association, Peer Support Volunteers (PSVs), the UN Medical Clinic, and UN Staff Counsellors. This is a multi-county post and thus frequent field missions to the designated countries of coverage will be required.
Key Tasks And Responsibilities
He/she will perform the following tasks:

• Preventative and protective psychosocial support to Facilitate the provision of effective psychosocial support to managers and individual staff prioritizing emergency locations with the aim of mitigating stress and increasing protective factors. Provide a safe and confidential environment where staff members are able to address professional and personal problems, either individually or in groups (modality: assessment, short-term intervention, referral).
• Provide Critical Incident Stress Management to groups and/or individual staff following critical incidents. A holistic approach to critical incident management is used and may include services such as practical support, psychoeducation, psychological first aid, strategic advice to leadership, family support, and individual or group interventions.
• Monitoring and oversight by providing regular basis statistics and trends on issues related to staff well-being, whilst maintaining confidentiality. Alert the Regional Staff Counsellor and/or the HR Manager on trends that may be of concern in offices or offices requiring targeted support or Managerial intervention. Capture lessons learned and best practices for dissemination as appropriate.
• Undertake regular travels to the countries under coverage as per the regional well-being strategy and demands from the country offices. Identify and recommend preventative measures for systemic issues and trends. Facilitates interface with the various services and resources of the organization. Ensure the adherence to the professional standards of the UNSSCG as well as the Code of Ethics for UN Staff Counsellors

To qualify as an advocate for every child you will have

EDUCATION

• Advanced University degree (master’s or equivalent) in counseling, clinical psychology, organizational psychology, or a field related to mental health. Certification or country-specific licensure authorizing the incumbent to deliver mental health services is considered an asset.

Work Experience

• Minimum of five (5) years of professional experience – among which three at the international level in psychological counseling, and training skills, with special emphasis on managing critical incident stress.
• Additional training experience in a broad range of related fields, such as alcohol/substance abuse, stress management, critical incident stress, and cross-cultural communication would be an asset.
• Well-developed communication, leadership, and team-building skills.
• Work experience with developing and delivering online and face-to-face workshops and webinars on a range of well-being and mental health is desirable.
• Experience either working in a hardship location or providing counseling services to staff working in very difficult and insecure environments is an asset.
• Experience in United Nations System or international development/humanitarian aid sector is desirable

LANGUAGES

• Fluency in French and English is required. Knowledge of another official UN language or the local language of the duty station is considered an asset.
• For every Child, you demonstrate.