JOB OPPORTUNITY – DOUALA
August 2022

JOB TITLE: Service Delivery Specialist

Background

Kuelap Inc. is a global company which provides a complete solution for modern digital
banking, combining cloud-native technology with years of global financial systems
experience. Financial cooperatives have the power to change lives, but they face enormous
business, technical and regulatory challenges. Our mission is to help them meet those
challenges, cross the digital divide, and survive and thrive in today’s mobile, connected world.
Through its subsidiary Kuelap Africa SASU, we build programs and technology for taking
coops through digital transformation. On a country-by-country basis, we work with financial
cooperatives, associations, and regulators to get every coop onto a shared digital platform.

Overview

This is an opportunity for Banking, Finance, and Accounting professionals to implement their
skills and experience working in a financial technology company. You will be exposed to our
real-work environment which will enable you to learn how to relate with people
professionally on an international level, share ideas, build financial technology skills, and
apply some of the knowledge that you have acquired throughout your studies.
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Banking, Finance, and Accounting, Job Duties, and Responsibilities

This job exists to deliver services for the Deployment of an enterprise-wide financial software
application. The position achieves this through the effective planning, capture, and
translation of deployment requirements into the design and execution of the Kuelap Nexus
Platform.

The job encompasses the following major functions;

● Data migration and Deployment planning
● Data migration and Deployment analysis
● Data migration and Deployment execution
● Post-go-live support
● Relationship management
● Corporate contribution
Required Skills and Qualifications
● Bachelor’s, Masters Degree in Banking, Finance, Accounting, or equivalent
● Knowledge of COBAC accounting.
● Has worked at a Financial institution supporting end-users and has knowledge of the
Banking and Financial industry.
● Excellent customer service and communication skills both verbal and written.
● Fluent in both English and French.
● Highly motivated with an openness to learn.
● Proficiency with Microsoft Office Suite, including strong excel skills and PC operating
systems and hardware essentials.
● Smart, accurate, and attentive to details.
● Demonstrated versatility and integrity.
● Be proactive and a team player.
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Benefits
● Compensation is available.
● An opportunity to expand your professional network.
● Attendance of department and inter-functional meetings.
● Experience in data analysis.
● Exposure to the financial technology industry.
● Experience in working with a multinational Company.
Compensation: Negotiable
Period of performance: Unspecified Duration with 3 months probation
Location: Immeuble IPN Bonapriso, Douala
Supervision: Senior Service Delivery Specialist
Working hours: 8:00 AM– 5:00 PM

Application Instructions: Please submit your letter of interest/motivation letter and
CV) to [email protected] Cc [email protected] by August 12th, 2022. No
telephone inquiries, please. Finalists will be contacted.
Kuelap Africa SASU is an equal opportunity/Affirmative Action employer and does not
discriminate in its selection and employment practices. All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex,
national origin, political affiliation, sexual orientation, gender identity, marital status,
disability, protected veteran status, genetic information, age, or other legally
protected characteristics