Digital bank manager intern – yaoundé

Non specifié Yaoundé, Centre, Cameroon
Date limite de l'offre: vendredi 15 août 2025 14:02
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Description du poste

Description
ABOUT PRIMA FINANCE INVESTMENT BANK
Prima Finance and Investment Bank is a digital-first, Pan-African microfinance institution redefining the financial services landscape for the underserved. Our mission is to create an inclusive, agile, and technology-powered banking experience for micro-merchants, SMEs, informal sector workers, women entrepreneurs, and African diaspora communities.
Backed by global capital from SGC LLC Investments (Dubai) and anchored in Yaoundé, Cameroon, Prima is expanding across Africa with a strategic focus on fintech innovation, cross-border financial integration, SGC-aligned products, and inclusive banking infrastructure.
We are building not just a bank, but a movement.
ROLE SUMMARY
The Digital Bank Manager Intern will support the leadership and operations of Prima's digital banking division. This role offers a unique opportunity to work at the intersection of fintech innovation, customer success, digital transformation, and Pan-African financial systems.
As a Digital Bank Manager Intern, you will be exposed to all functions of a modern digital bank, including platform management, mobile banking services, virtual client engagement, digital compliance, UI/UX coordination, product launches, transaction analytics, and customer acquisition strategy.
This role is ideal for ambitious, analytical, and digitally fluent individuals who want to learn how a digital bank is built and scaled across Africa.
Missions / Responsabilités / Activités
1. Digital Platform Management Support
  • Monitor the performance of Prima’s digital banking platforms (apps, mobile money integration, USSD services)
  • Could you identify technical or user experience issues and help in proposing solutions?
  • Coordinate between internal teams (IT, product, operations) for smooth digital service delivery
2. Customer Onboarding & Digital Experience
  • Support the development and automation of digital client onboarding journeys.
  • I'd like for you to help me design FAQs, chatbot scripts, and self-service guides.
  • Review feedback from digital users to improve UX across devices and languages
3. Product Launch & Campaign Execution
  • Contribute to the launch of new digital products, including mobile savings, digital loans, prepaid cards, and diaspora deposits.
  • Help coordinate the rollout process, monitor user adoption, and support promotional campaigns
4. Data Analytics & Reporting
  • Compile and analyse user engagement, transaction volumes, drop-off rates, and channel performance.
  • Generate weekly dashboards and KPI reports for leadership reviews.
  • Use insights to support optimisation of digital banking processes
5. Cybersecurity & Compliance Collaboration
  • Assist the Compliance and Risk team in monitoring digital transactions for KYC/AML adherence.
  • Support digital audit readiness, system log reviews, and client data protection assessments
6. Digital Transformation Projects
  • Participate in cross-departmental task forces tackling the digitalisation of banking services.
  • Contribute to policy documentation and process digitisation initiatives.
  • Learn how blockchain, API banking, and artificial intelligence are integrated into Prima’s architecture.
Compétences / Exigences / Qualités
Education:
  • Final year student or recent graduate in Banking, Financial Technology, Digital Innovation, Business Analytics, Information Systems, or related disciplines
  • Specialised coursework or certification in digital banking, data analytics, or UX/UI is an added advantage.
Skills:
  • Solid understanding of digital banking concepts, mobile money, and payment ecosystems
  • Familiarity with CRM tools, analytics platforms (Google Analytics, Power BI), and project tools (Trello, Notion)
  • Basic knowledge of core banking systems, APIs, or cloud infrastructure is a plus.
Soft Skills:
  • Highly organised and detail-oriented
  • Curious, proactive, and able to work autonomously
  • Strong communication skills (English/French bilingualism preferred)
  • Passionate about African development and fintech inclusion
LEARNING OUTCOMES
  • Gain real-time exposure to the operational and strategic functions of a digital bank
  • Understand Pan-African banking trends, regulatory frameworks, and innovation opportunities.
  • Learn how data, design, compliance, and technology intersect in a fast-scaling fintech firm.
  • Access to mentorship from senior executives and global partners
  • Potential for full-time placement upon successful internship completion
Profil du candidat
Documents de candidature
» Short cover letter describing your motivation and career aspirations
» Updated CV
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