Glass sales representative - douala
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Description du poste
Détails de l'annonce
Poste proposé : Glass Sales Representative - Douala
We are looking for a Glass Sales Representative.The Glass Sales Representative is responsible for driving sales, acquiring new clients, and managing key customer relationships within the glass market. This role requires a deep understanding of glass products, excellent negotiation skills, and a commitment to delivering exceptional customer service. The ideal candidate will be proactive, resilient under pressure, and dedicated to achieving and exceeding sales targets.
Key Responsibilities & Duties
A. Sales & Business Development:
- Proactively prospect, identify, and acquire new clients (e.g., construction firms, contractors, architects, individual homeowners).
- Build and maintain a robust sales pipeline to meet and exceed monthly and quarterly sales targets.
- Develop and execute strategic sales plans to penetrate new market segments and increase market share.
- Conduct persuasive sales presentations and product demonstrations to potential clients.
B. Customer Relationship & Account Management:
- Serve as the primary point of contact for an assigned portfolio of clients, ensuring high levels of satisfaction and loyalty.
- Provide expert technical advice on glass types, specifications (e.g., thickness, safety ratings, thermal properties), and appropriate applications.
- Handle and resolve customer complaints and after-sales service issues promptly and professionally to maintain trust and positive relationships.
C. Order Processing & Operational Coordination:
- Accurately process customer orders from quotation to delivery.
- Collaborate closely with the production, logistics, and installation teams to ensure orders are fulfilled accurately and delivered within agreed deadlines.
- Manage all aspects of the sales cycle, including contract negotiation, pricing agreements, and payment follow-up.
D. Market Intelligence & Strategy:
- Conduct ongoing market research to monitor competitor activities, pricing strategies, and industry trends.
- Analyze sales data and customer feedback to identify opportunities for service improvement and new product development.
- Submit regular sales reports and market analysis to management with actionable recommendations.
Profil recherché pour le poste : Glass Sales Representative - Douala
Key Requirements
A. Education:
- Minimum requirement: Advanced level degree
B. Experience:
- A minimum of 2 years of proven experience in a B2B or B2C sales role, preferably within the glass, construction materials, or building products industry.
C. Technical & Professional Skills:
- Solid understanding of different glass types.
- Mastery of sales techniques, from prospecting to closing, and proven negotiation skills.
- Excellent ability to manage client relationships and resolve issues effectively.
- Competence in using CRM software, Microsoft Office Suite (Excel, Word), and managing sales documentation.
D. Personal Attributes:
- Honest, reliable, and represents the company with utmost professionalism.
- Self-motivated, results-oriented, and persistently focused on achieving goals.
- Maintains composure, stability, and a positive attitude under pressure and in the face of challenges.
- Strong interpersonal and communication skills in French; proficiency in English is a significant plus.
- Excellent time management and organizational skills to handle multiple clients and projects simultaneously.
Critères de l'annonce pour le poste : Glass Sales Representative - Douala
- Métier : Commercial, vente
- Secteur d´activité : BTP, construction - Marketing, communication, médias
- Type de contrat : CDD
- Région : Douala
- Ville : Douala
- Niveau d'expérience : Débutant < 2 ans
- Niveau d'études : Bac
- Langues exigées : anglais > courant - français > courant
- Nombre de poste(s) : 1
- Account Management
- Customer Service
- Business Development
- CRM
- Vente
Merci de signaler toute irrégularité en utilisant le formulaire de contact candidat et en sélectionnant l'objet "Signaler une annonce d'emploi".
