Customer service academic internship
Date limite de l'offre: lundi 2 mars 2026 11:36de :
UWACO Cameroon PLC
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Description du poste
Description
As a Customer Service Intern, you will play a crucial role in providing exceptional support to our clients and customers. This academic internship is designed to give you practical experience in the field of customer service, allowing you to develop communication, problem-solving, and interpersonal skills. Working closely with our customer service team, you will contribute to maintaining high levels of customer satisfaction and assist in resolving inquiries and issues.
This position is bothcreative and rigorousby nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
This position is bothcreative and rigorousby nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.
Missions / Responsabilités / Activités
- Customer Support
- Respond promptly and professionally to customer inquiries via email, chat, or phone
- Provide accurate information about products, services, and company policies.
- Assist in resolving customer concerns, complaints, and issues.
- Collaborate with team members to find effective solutions.
- Develop a deep understanding of our products and services to address customer queries effectively.
- Stay updated on product changes and updates
- Communicate clearly and effectively with customers to ensure a positive experience.
- Work closely with team members to share customer feedback and insights
Compétences / Exigences / Qualités
- Currently enrolled in a relevant academic program (Business, Communication, Customer Service, etc.).
- Strong verbal and written communication skills in both English and French
- Empathy and patience in dealing with customer inquiries and concerns.
- Ability to multitask and prioritize in a fast-paced environment
- Highly creative and autonomou
- Proficiency in using customer support tools and software
- Eagerness to learn and adapt to new challenges
- Strong analytical skills
Vos Avantages
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
Profil du candidat
» Niveau d'expérience: Stagiaire
Documents de candidature
» Curriculum Vitae
NOTE: LES ARNAQUEURS SONT DE PLUS EN PLUS ASTUCIEUX! N'envoyez jamais de l'argent à un inconnu au cours d'un recrutement quelle que soit la raison! Et Si vous devriez le faire, que ce soit à vos PROPRES RISQUES!
Instructions de candidature
Click on the Apply button to send your application online:
https://uwaco.net/jobs/apply/customer-service-academic-internship-51 
