We are seeking a DevOps/Support Engineer who is excited to make an impact. The ideal candidate is self-driven and can work in a distributed team. The candidate will be a part of the Client Support team providing support to customer installations and company's cloud-based solutions.
Your responsibilities

• Dig into and troubleshoot customer issues.
• Provide prompt and accurate feedback to customers.
• Prioritize and manage several open issues at one time.
• Escalate issues to the next level, as needed.
• Build and maintain strong relationships with customers.
• Document processes and update knowledge base
• Manage our clients' projects from a technical perspective and help them use the company's cloud-based solutions.

Requirements

• Familiarity with deployment methodologies.
• Good knowledge of containerization, orchestration and deployment technologies such as, respectively, Docker, Kubernetes and Helm.
• Excellent knowledge in Linux.
• Experiences with Rest APIs are required.
• Knowledge about Postman or SoapUI are a plus.
• Experiences with Database technologies such as Postgres SQL and Redis as well as message broker technologies such as RabbitMQ would be appreciated.
• Good Experience with .NET Core is a plus.
• Fluency in English - good written and verbal skills.
• 2-3 years of working experience in the related fields is required for this position.
• Strong communication skills.

Location: EMEA