Reception and administration officer – cameroun
Date limite de l'offre: jeudi 11 septembre 2025 20:46de :
Afriland First Bank
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Description du poste
Description
Vacancy Anouncement
RECEPTION AND ADMINISTRATION OFFICER
POSITION : Reception and Administration Officer
LOCATION : Across the Afriland First Bank network
LINE MANAGER : Head of Department / Branch Manager
CONTRACT TYPE : Permanent
RECEPTION AND ADMINISTRATION OFFICER
POSITION : Reception and Administration Officer
LOCATION : Across the Afriland First Bank network
LINE MANAGER : Head of Department / Branch Manager
CONTRACT TYPE : Permanent
Missions / Responsabilités / Activités
- Welcome clients and visitors both in person and over the phone, identify their needs, and direct them to the appropriate services.
- Perform routine administrative and logistical tasks.
- Handle the administrative processing of everyday banking operations, including the management of bank cards, processing of basic transactions, and oversight of banking machines.
- Ensure customer satisfaction by assisting with straightforward procedures and delivering a high standard of service.
- Manage diaries, organise meetings, and oversee daily logistical arrangements.
Compétences / Exigences / Qualités
- QUALIFICATIONS : Holder of a two- or three-year degree in accounting, banking, finance, administration management, marketing and commerce.
- REQUIRED EXPERIENCE : A minimum of one year's experience in a similar position would be an advantage.
TECHNICAL SKILLS
- Communicate courteously and clearly
- Independently handle day-to-day banking transactions (in-branch)
- Master and apply procedures
- Good knowledge of IT tools
- Maintain mandatory records and documents
- Be customer-oriented
- Report on activities
- Reception techniques
- Proficiency in French and English
- Communication techniques
- Basic knowledge of banking products
- BEAC and COBAC regulations
- Internal procedures related to customer administration
- Understanding of banking confidentiality
- Proficiency in Microsoft Office Suite
- Sense of rigour, discretion, and confidentiality
- Humility
- Good presentation
- Courtesy, availability, and responsiveness
- Strong organisational skills
- Active listening skills
- Team spirit
- Ability to work under pressure
Profil du candidat
» Niveau d'expérience: Expérimenté
» Années d'expérience: Entre 1 an et 2 ans
» Niveau Académique Minimum: Bac+2 (BTS / HND,...)
» Années d'expérience: Entre 1 an et 2 ans
» Niveau Académique Minimum: Bac+2 (BTS / HND,...)
Documents de candidature
» cover letter
» Curriculum Vitae
» Curriculum Vitae
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