Commercial vitres

Non specifié Douala, Littoral, Cameroon
Date limite de l'offre: jeudi 11 décembre 2025 14:32
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Description du poste

Description
Job Description : Glass Sales Representative
Position : Glass Sales Representative
Industry : Glass, Ceramics Concrete
Location : Douala, Cameroon
Job Summary
The Glass Sales Representative is responsible for driving sales, acquiring new clients, and managing key customer relationships within the glass market. This role requires a deep understanding of glass products, excellent negotiation skills, and a commitment to delivering exceptional customer service. The ideal candidate will be proactive, resilient under pressure, and dedicated to achieving and exceeding sales targets.
Missions / Responsabilités / Activités
Key Responsibilities & Duties
A. Sales & Business Development:
  • Proactively prospect, identify, and acquire new clients (e.g., construction firms, contractors, architects, individual homeowners).
  • Build and maintain a robust sales pipeline to meet and exceed monthly and quarterly sales targets.
  • Develop and execute strategic sales plans to penetrate new market segments and increase market share.
  • Conduct persuasive sales presentations and product demonstrations to potential clients.
B. Customer Relationship & Account Management:
  • Serve as the primary point of contact for an assigned portfolio of clients, ensuring high levels of satisfaction and loyalty.
  • Provide expert technical advice on glass types, specifications (e.g., thickness, safety ratings, thermal properties), and appropriate applications.
  • Handle and resolve customer complaints and after-sales service issues promptly and professionally to maintain trust and positive relationships.
C. Order Processing & Operational Coordination:
  • Accurately process customer orders from quotation to delivery.
  • Collaborate closely with the production, logistics, and installation teams to ensure orders are fulfilled accurately and delivered within agreed deadlines.
  • Manage all aspects of the sales cycle, including contract negotiation, pricing agreements, and payment follow-up.
D. Market Intelligence & Strategy:
  • Conduct ongoing market research to monitor competitor activities, pricing strategies, and industry trends.
  • Analyze sales data and customer feedback to identify opportunities for service improvement and new product development.
  • Submit regular sales reports and market analysis to management with actionable recommendations.
Compétences / Exigences / Qualités
Requirements :
  • Education: Min Advanced level degree
  • Experience: Min of 2 years of proven experience in a B2B or B2C sales role, preferably within the glass, construction materials, or building products industry.
Technical & Professional Skills:
  • Solid understanding of different glass types.
  • Mastery of sales techniques, from prospecting to closing, and proven negotiation skills.
  • Excellent ability to manage client relationships and resolve issues effectively.
  • Competence in using CRM software, Microsoft Office Suite (Excel, Word), and managing sales documentation.
Personal Attributes:
  • Honest, reliable, and represents the company with utmost professionalism.
  • Self-motivated, results-oriented, and persistently focused on achieving goals.
  • Maintains composure, stability, and a positive attitude under pressure and in the face of challenges.
Profil du candidat
» Niveau d'expérience: Expérimenté
» Années d'expérience: Entre 2 an et 3 ans
Documents de candidature
» Curriculum Vitae
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