Relationship manager premier banking & wealth – douala
Date limite de l'offre: dimanche 21 décembre 2025 06:18de :
ECOBANK CAMEROUN S.A
Rejoignez notre communauté sur Telegram et WhatsApp
Pour ne jamais manquer une opportunité, suivez-nous sur Telegram et contactez-nous directement via WhatsApp pour rechercher des offres d'emploi.
Mini Job Ôboulot sur WhatsApp
Devenez revendeur CANAL+ depuis votre maison, boutique , ou call-box , et gagnez des revenus sans efforts , cest simple , pratique, et gratuit!!!
Description du poste
Description
ECOBANK CAMEROON S.Ais recruiting aRelationship ManagerPremier Banking Wealthready to work across the national territory.
The position is based in Yaoundé.
JOB LEVEL: 5 / JOB GRADE: 3B
The position is based in Yaoundé.
JOB LEVEL: 5 / JOB GRADE: 3B
Missions / Responsabilités / Activités
JOB PURPOSE
- To deliver high quality service and customer retention approach.
- To ensure customer acquisition growth with efficient and targeted prospective actions.
- To manage client relationships to enhance product sales and new client growth targets.
- To deliver on agreed individual targets for deposit growth, revenue, PBT, product sales and new client growth targets.
- Work with EDC to provide wealth management services to customers.
KEY RESPONSIBILITIES
Business and Financial performance- Proactively developing strong client relationships.
- Anticipate and provide pertinent solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.
- Ensure that client instructions are executed quick and fast, while applying all standard checks and controls in coordination with other departments.
- Achieve a satisfactory level of knowledge of Premier Banking products and services.
- Produce timely reports for the assigned portfolios.
- Handle client queries of day-to-day nature and assist in resolving client’s problems in collaboration with other team members.
- Ensure proximity and availability in a personalized and high standing customer relationship management.
- Track and provide weekly reports on Portfolio performance at RM level.
- Team Player.
- Work in close collaboration with CSU team for excellent service delivery and product sales
- Ensure full adherence to Operational Risk and Compliance guidelines e.g. KYC and anti-money laundering measures.
- Constantly monitor credit portfolio and engage timely recovery action to ensure maximum of 3% NPL.
- Provide management reports on sales tracker, DIP and others.Strategic initiatives
- Lead strategic initiatives that will create business growth.
- Achieve satisfactory performance on business challenges on Premier Banking Portfolio.
Compétences / Exigences / Qualités
Experience & Qualifications
- At least 5 years experience in a consumer relationship management
- At least 2 years of experience as customer relation manager premier banking business line
- Bachelor’s Degree.
- Customer/market orientated and Networking.
- Ability to establish direction and drive execution.
- Excellent at delivering and owning results.
- Active listening skills.
- Negotiations skills.
- Being used to High Net-Worth Individuals (HNWI) clients and the know-how to manage them.
- Strong interpersonal, influencing and communication skills.
- Punctuality.
Profil du candidat
» Niveau d'expérience: Senior
» Années d'expérience: Entre 5 ans et 8 ans
» Niveau Académique Minimum: Licence
» Années d'expérience: Entre 5 ans et 8 ans
» Niveau Académique Minimum: Licence
Documents de candidature
» motivation letter
» Curriculum Vitae
» Curriculum Vitae
NOTE: LES ARNAQUEURS SONT DE PLUS EN PLUS ASTUCIEUX! N'envoyez jamais de l'argent à un inconnu au cours d'un recrutement quelle que soit la raison! Et Si vous devriez le faire, que ce soit à vos PROPRES RISQUES!
