REPORTS TO: SUPERVISES: RESPONSIBILITIES:
Branch Manager Ideal qualities:

JOB DESCRIPTION: DEPUTY MANAGER DIRECTOR

All branch staff
To manage the branch in all aspects, in order to maintain and develop our service levels and our market share, as well as to grow our profitability.
• Neat and presentable
• Dependability
• Able to work independently and under pressure
• Adaptability
• Confidentiality
• Proactive and positive attitude
• Excellent telephone manner and commitment to customer service
• Good communication
• Good organization
• Team building
• Leadership
• Be a trainer
• Create a happy work environment
• Dealing with changes
• Domain knowledge
• Have a strategic vision
• Able to multitask, prioritize, and manage time efficiently
• Encouraging to team and staff; able to mentor and lead(Lead by example)
• Eager to expand branch with new accounts, clients, and businesses
• Experienced at compiling and following strict budgets
• Creative problem solver who thrives when presented with a challenge
• Able to analyze financial records and transfer data
• Assists team members when needed to accomplish branch goals
• Strong aptitude for numbers, spreadsheets, and financial reports
• Able to analyze problems and strategize for better solutions
Branch Manager Duties and Responsibilities:
• Prepares financial statements and analysis for branch
• Manages and supervises department employees; responsible for day-to-day supervision and leadership
• Maintains and oversees all banking procedures and processes
• Recruiting, vetting, interviewing, and hiring new employees
• Overseeing approvals of loans, lines of credit, and other fiscal plans
• Assisting with customer service and satisfaction
• Marketing branch within community to attract business
• Records and researches all financial information for analysis
• Oversees budget reports, preparation of budgets, and analysis of budgets
• Documents and interprets complicated financial information for bank clients
• Advises on procedure and financial management as well as developing policies
• Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance
• Forecasts and plans according to fiscal needs
• Growing box’s numbers and accounts

Description of tasks:

1. Managing the Administration Department
2. Managing the Sales Department
3. Managing the Operations Department
4. Preparation of wages and salaries (including commissions & overtime)
5. Accounting
6. Debt collecting and controlling COD money
7. Control of creditors invoices and petty cash
8. Adherence to all Company’s policies and procedures
9. Assessments of staff under your responsibility including training,
   management , etc
10. Developmentofthemarketshareandturnoverforthecompany
11. Monitoragents’performance
12. Monitorsalesteamsperformance
13. Managing technical staff, operations staff, office, stores and crews
14. Managing and maintaining the fleet of vehicles, ensuring that they are
    compliant with roadworthy and traffic regulations
15. Monitoring fuel consumption
16. Purchasing of packing consumables, stock levels and control monitoring inventories.
18. Planning in terms of fleet, logistics and labour
19. Complying with local regulations and codes
20. Ensuring that security regulations of the staff under your supervision are adhered to as well as the security of all employees in the facilities (in the branch and on sites) to prevent any accidents from occurring

+237699503407

AGS CODEM CAMEROUN QUARTIER ELIG-EDZOA APRES LE COLLEGE ADVENTISTE BATA LONGKACK Yaoundé CAMEROUN BP 6900 YAOUNDE – CAMEROUN