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Description du poste
Description
Nzali-support based in Yaoundé, is currently looking for Call Center Agents to join its team.
The ideal candidate will have at least 1 year of proven experience in the field in question.
Missions / Responsabilités / Activités
- Handle incoming and outgoing calls in a professional and courteous manner.
- Ensure accurate follow-up of customer files in our IT system.
- Achieve individual and team performance objectives.
- Provide high quality customer service by responding to customer questions and concerns.
Compétences / Exigences / Qualités
- Minimum 1 year experience in a call center or similar position.
- Excellent oral communication skills in French.
- Ability to work effectively under pressure.
- Proficiency in computer tools and call management software.
- Strong customer orientation and problem-solving skills.
- Team spirit and ability to collaborate effectively with colleagues.
- Empathy, patience and ability to handle difficult situations.
- Adaptability and flexibility in the face of change and challenge.
- Intrinsic motivation to deliver exceptional service.
Profil du candidat
» Niveau d'expérience: Expérimenté
» Années d'expérience: Entre 1 an et 2 ans
» Années d'expérience: Entre 1 an et 2 ans
Documents de candidature
» Curriculum Vitae
NOTE: LES ARNAQUEURS SONT DE PLUS EN PLUS ASTUCIEUX! N'envoyez jamais de l'argent à un inconnu au cours d'un recrutement quelle que soit la raison! Et Si vous devriez le faire, que ce soit à vos PROPRES RISQUES!
Instructions de candidature
To apply please follow us on Whatsapp at +237 673 50 81 31.
We thank all applicants for their interest.
Only candidates selected for an interview will be contacted.
