Information technology support specialist – douala
Date limite de l'offre: mercredi 20 novembre 2024 06:32Rejoignez notre communauté sur Telegram et WhatsApp
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Description du poste
Description
LANA Bio Cosmetics is based in Douala I, specializing in producing and selling skin care, body care, hair care, baby care, and perfumery products for the African consumer.
Missions / Responsabilités / Activités
This is a full-time on-site role for an Information Technology Support Specialist at LANA Bio Cosmetics in Douala I. The IT Support Specialist will be responsible for providing technical support, troubleshooting desktop computers, and offering help desk support on a daily basis.
Compétences / Exigences / Qualités
- Technical Support and Information Technology skills
- Troubleshooting and Desktop Computers knowledge
- Experience in Help Desk Support
- Excellent problem-solving abilities
- Strong communication skills
- Ability to work well in a team
- Certifications in relevant IT fields are a plus
- Bachelor's degree in Computer Science or related field
- Install, configure, and maintain computer systems, including desktops, laptops, and mobile devices.
- Provide first-level technical support for hardware, software, and network-related issues.
- Troubleshoot and resolve issues for end-users, ensuring minimal downtime.
- Configure and manage network devices, including MikroTik routers and Cisco switches, to ensure optimal network performance and security.
- Assist with onboarding new employees by setting up IT equipment and necessary software.
- Maintain detailed documentation of network configurations, issues, and solutions in the ticketing system
Profil du candidat
» Niveau Académique Minimum: Licence
Documents de candidature
» Curriculum Vitae
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