Télécharger l'application puis scanner le code et continuer depuis votre smartphone
Customer service representative – (bilingual english/french)
Date limite de l'offre: samedi 31 décembre 2022 23:01de :
FNE
Description du poste
| Description du poste | |
|---|---|
| Code | 22061534 |
| Intitulé | CUSTOMER SERVICE REPRESENTATIVE – (BILINGUAL ENGLISH/FRENCH) |
| Nombre de candidat recherché | 5 |
| Branche d'activité | Journalisme/Communication |
| Missions / Tâches | We are currently recruiting for an experimented Bilingual Customer Service Representative (If you speak flawless English, but you are not bilingual, you are welcome to apply). As a Customer Service Representative, you will ensure customer queries are dealt with efficiently and accurately, with fair customer outcomes at the heart of everything you do. The Customer Service Representative will have: Strong communication skills in English and French at a near-native level Very little or no pronounced accent Proven customer service skills from a similar fast-paced environment Confident, outgoing individual, with the ability to build customer relationships Ability to work on behalf of our rapidly growing client base, The Customer Service Representative will be responsible for: Taking calls from customers to deal with any account queries that they have Ensuring that good customer outcomes are always promoted. Operating within quality guidelines The timely reporting of any complaints and/or suspicious activity in line with company policy and procedures Reach and maintain Key Performance Indicators expected of a Customer Service Representative to required standards and specified timescales under pressure, whilst maintaining a professional and positive attitude both within the office environment and with customers Maintaining high levels of accuracy at all times Call center experience is a plus Experience handling Email and chat support is a plus Benefits Attractive starting salary Transport and internet allowances Attractive performance bonus Paid leaves How to apply: if you’re interested in this Job If this sounds like your perfect role, email: [email protected] with your CV, salary expectation, and an audio recording introducing yourself, in English, and French. You can also apply using WhatsApp 675934966 please send all the requested information. |
| Salaire mensuel | 150000 (F CFA) |
| Type de contrat | Contrat à durée indéterminée |
| Nature des horaires | Plein |
| Lieu du travail | Yaounde |
| Date d'expiration | 31 / 12 / 2022 |
| Catégorie socio-professionnelle | Cadre |
| Profil du candidat recherché | |
|---|---|
| Sexe | Sans distinction |
| Formation initiale | |
| Expérience professionnelle | |
| Durée de l'expérience professionnelle | 12 mois |
| Langues | Français / Anglais |
| Contact du Gestionnaire de l'Offre | |
|---|---|
| [email protected] , 674444277 Chef RETO au FNE - Agence Centrale - Yaoundé | |
| | |
| | |
| | |
