Description du poste
We are looking for Field agents to drive the enrolment effort for a digital solution developed by a well-respected financial brand. Candidates who wish to apply for this job will have to fulfil the following responsibilities. To apply, please send your CV to [email protected] with field agent as subject.
· Enrol new customers within field conditions.
· Engage potential customers by showcasing the solution, its benefits, and its inner workings.
· Exceed individual weekly and monthly targets.
· Answer and resolve potential customer’s queries in the most professional manner.
· Always maintain a professional attitude.
· Ensure that all registrants have completed the registration process (create an account and verify their identities).
· Strive to improve customer satisfaction through excellent customer service.
· Develop expert product knowledge
· Knowledge and/or experience of banking, finance, microfinance,
· Confident and charismatic approach to people,
· Passion for marketing and digital services,
· Computer and basic IT skills,
· Customer facing experience,
· Sales experience,
· Ability to take initiative and work independently,
· Excellent oral and written communication skills,
· Problem-solving skills.
· University degree.
· Being confident,
· Can-do attitude
· Do not take no for an answer,
· Highly result-oriented;
· Learning attitude,
· Roll up your sleeves,
· Highly customer-centric;
· Highly trustworthy;
· Initiative taking;
· Being well organised and flexible.