Field agent

We are looking for Field agents to drive the enrolment effort for a digital solution developed by a well-respected financial brand. Candidates who wish to apply for this job will have to fulfil the following responsibilities. To apply, please send your CV to [email protected] with field agent as subject.

Responsibilities.

·       Enrol new customers within field conditions.

·       Engage potential customers by showcasing the solution, its benefits, and its inner workings.

·       Exceed individual weekly and monthly targets.

·       Answer and resolve potential customer’s queries in the most professional manner.

·       Always maintain a professional attitude.

·       Ensure that all registrants have completed the registration process (create an account and verify their identities).

·       Strive to improve customer satisfaction through excellent customer service.

·       Develop expert product knowledge

𝐌𝐢𝐧𝐢𝐦𝐮𝐦 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞:

·       Knowledge and/or experience of banking, finance, microfinance,

·       Confident and charismatic approach to people,

·       Passion for marketing and digital services,

·       Computer and basic IT skills,

·       Customer facing experience,

·       Sales experience,

·       Bilingual, 

·       Ability to take initiative and work independently,

·       Excellent oral and written communication skills,

·       Problem-solving skills.

𝐌𝐢𝐧𝐢𝐦𝐮𝐦 𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:

·       University degree.

𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬:

·       Self-starter;

·       Self-motivator;

·       Being confident,

·       Can-do attitude

·       Do not take no for an answer,

·       Highly result-oriented;

·       Team-oriented,

·       Learning attitude,

·       Roll up your sleeves,

·       Highly customer-centric;

·       Highly trustworthy;

·       Initiative taking;

·       Being well organised and flexible.